Thursday, January 15th, 2015 by Drew Barto
Energy Swing Windows, a supplier of custom made residential replacement windows in Murrysville, PA, has been awarded a 2015 Guildmaster Award for exceptional customer service. Guild Quality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the home improvement profession.
Energy Swing Windows was selected as one of only 300 North American builders, remodelers, developers, and contractors recognized by GuildQuality for their superior delivery of customer care.
Over the past few months, GuildQuality reviewed a huge number of survey responses submitted by customers of the thousands of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Energy Swing Windows achieved a recommendation rate of 100% from their customers, who were surveyed through GuildQuality.
"Every member of the Energy Swing Team is very proud of this recognition. We all work very hard to provide true value to our customers at every step of the process. We are honored at being one of the few companies in the country receiving an award as prestigious as Guildmaster. We feel this is validation that we are delivering the best products and experience to our most important asset, our customers" said Steve Rennekamp, Energy Swing President.