Energy Swing Windows & Doors | WindowSmarts - What is really covered in a warranty?

1-877-SWING CLEAN info@energyswingwindows.com Window Smarts 9. What is really covered in a warranty? You hear the term warranty all the time. You know it’s important to have. But, do you really know what is covered by the warranty for your home renovations? Don’t wait until after your job is complete to find out what your warranty covers--ask before you commit. Read The Fine Print You’ll want to make sure you read the warranty information carefully including any fine print for hidden exclusions. You don’t want any surprises later. You also need to find out who is warranting what if your contractor buys products from another company and uses sub- contractors. This will let you know who you need to call if there is a problem--the seller, the manufacturer, or the installer. It’s much easier at a single-source company--one that sells, manufactures, and installs its own products using its own employees. Be sure to obtain all of the information if the contractor you use is different. Lifetime Warranty If the warranty you receive says lifetime, how long does that really mean? In Pennsylvania, a lifetime warranty is legally only seven years! However, you should be looking for a warranty that covers you for as long as you live in your house, because seven years just isn’t long enough for such large investments like replacement windows. What if you sell your home? Does the warranty apply to the new owners? Find out if the warranty you receive is transferable and for how long. What is the procedure for filing a claim? Some companies require written notice of a problem. Look For Fees and Hidden Costs Ask the contractor about any labor charges, service charges, trip charges, handling costs, or exclusions. All fees and prices should be discussed before you sign the contract--no charges should be hidden.