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Window Smarts
8. What is involved in the right installation?
Your contractor should walk you through what you need to do to prepare for your installation. You may even get a summary of what you’re
responsible for and what to expect on the day of your installation. More than likely, you’ll have to clear access to the entrances the contrac-
tor will use and remove or cover any knick-knacks, delicate items, electronics and other valuable or breakable items from the areas while
the work is being performed. If you’re getting new windows, you’ll probably have to remove all blinds, valances, curtains or drapes. You will
also have to remove any security systems on any windows or doors that will have work done on them.
The Right Installation
On the day of your installation, it’s a good idea to move any cars from the driveway to make room for the contractor’s trucks. You should
keep all pets and young children away from the area being worked on. When you show the project manager the areas to be worked on,
take this time to ask any questions or discuss any concerns you have. The installation crew should protect your home with drop cloths and
mats to keep your home clean. If it is included in your contract, which it should be, your contractor will remove and dispose of all old material.
After your installation is complete, your contractor should clean up to leave your home the way it was found. Your contractor should also
review your new products, give you a demonstration if necessary, and review your warranty details and the service policy. Finally, refer to
your contract for details regarding when the final payment is required.
Zero Defects
Your contractor should have a system in place to assure that your products and installation are free of defects and your expectations of the
finished job have been met. He should have a checklist or form for you to sign after he reviews your completed job with you.
Satisfaction Survey
Your contractor will probably leave a client satisfaction survey for you to fill out and return to him. You should take the time to fill it out and
provide an honest opinion on how the job was done. This survey helps the company better assist you and its other customers.
3245 Miracle Drive
Murrysville, PA 15668
724-387-2991
PA Contractor ID
PA001856