Energy Swing Windows & Doors | WindowSmarts - Why do major investments require major understanding?

1-877-SWING CLEAN info@energyswingwindows.com Window Smarts 1. Why do major investments require major understanding? When was the last time you purchased either new windows or doors? Probably not recently, or if you’re like most homeowners, you have never had to replace windows or doors. Therefore, this once-in-a-lifetime purchase is a very important one for your home and your family. Shockingly, a recent Homes & Gardens survey found that home improvement purchases are among the highest area of customer dissatis- faction. Something you invest a lot of money in and usually purchase once should give you the highest quality and satisfaction. The way to make sure this happens is to educate yourself by researching the home improvement industry, installation procedures, and products before making major home improvements. Most homeowners have little or no experience evaluating contractors. That’s why Energy Swing wants to give you some general pointers for choosing a contractor. After all, major investments require major understanding. Here are some general questions to ask contractors: * Does the contractor have a permanent place of business? Home residences and vehicles are not acceptable. * Does the company carry sufficient insurance? A contractor legally needs Workman’s Compensation, General Liability, Vehicle Liability and an Umbrella Insurance policy to fully cover themselves, as well as to protect you and your home. Ask the contractor whether his employees or subcontractors install the products. * How long has the contractor been in business? A contractor with a measurable record of quality products and customer satisfaction is preferred. Ask for as many customer testimonials as you would like. Visit the contractor at his place of business. A professional will be happy to give you a tour. * What is the contractor’s product and installation warranty? In Pennsylvania, a “Lifetime Warranty” is often just seven years! See that you get more and make sure there are no fine print exclusions.