REPLACEMENT WINDOW & DOOR WARRANTIES
The Learning Center
A warranty is one of the most confusing and potentially misleading thing to consider when evaluating a replacement window purchase.
Most companies offer good warranties and stand behind them. When you are investing thousands of dollars in your home, you want to
make sure you choose the right product and be sure you have a warranty to back up that choice.
Don’t make the mistake of assuming that a “Lifetime” warranty means that everything from product through installation is covered forever.
During the sales process, many companies use the warranty as a sales tool by creating the impression that the warranty they offer covers
everything that might happen. Then, if there is a problem later, they use the fine print included in the warranty to shield themselves from
being responsive to legitimate claims from the people who placed their trust in them.
Just be sure that you thoroughly understand what is being warranted and what is not. Understand the terms of the warranty (what is
covered and for how long) and what happens if you have a claim. Different products may be covered for different lengths of time. Be sure
there are no hidden service changes.
It's essential to understand the warranty on your new window and doors before you buy, not after, because by then, it will be too late. It
pays to be a cautious consumer. If something important to you is not clear and understandable to you, ask the company to clarify it in
writing on your contract or in some written correspondence from the company. If problems develop over time, it’s too late to say “I was told
that …”. It doesn’t matter what you were told, it only matters what the warranty states. For many of the unfortunate folks affected by a
misunderstood warranty, the complaint process or litigation can take months, even years.
It happens more often than you think. Nobody enjoys waiting on a verdict and some action from a manufacturer to satisfy the terms of their
warranty, especially when the issue may be the fault of the company in the first place.
1. What should I look for in a replacement window and door warranty?
< back to list of questions about window warranties
1-877-SWING CLEAN
info@energyswingwindows.com
3245 Miracle Drive
Murrysville, PA 15668
724-387-2991
PA Contractor ID
PA001856